CityWeave Tech
One Easy Way to Report a Problem Anywhere on Campus
Book a MeetingShow the Problem. Facilities Gets the Ticket.
Students, faculty, staff and visitors encounter problems across campus every day: a broken elevator in a residence hall, a leaking classroom ceiling, a dark walkway, an icy path or a blocked accessible entrance. Rather than searching for the right form or office, they point their camera and describe what they see. The agent identifies the location, asks what the image can't show and drafts a ticket for them to confirm. Facilities receives it with photos and the exact location, assigns the right crew and notifies the person who reported it once the work is done.
The Agent Asks
Which building and room? Is access blocked? Does it happen after rain?
It Creates
A facilities ticket with location and photos, confirmed by the person reporting.
It Goes To
The campus facilities team, which routes it to the right crew.
Ready to Get Started?
Book a meeting and we will give you a live demo, walk you through the product and discuss the workflow you would like to improve.